Community Grocery Store (CGS) | FAQ - How to Purchase In-App Credits

Purchasing credits in the CGS App is seamless and designed for ease of use. The credits, represented in your local currency for familiarity, enable consumers and growers to transact efficiently within the platform.

Step 1: Open the CGS App

Launch the CGS app on your smartphone.
Log in with your credentials to access your account.

Step 2: Navigate to the Credits Section

Tap on the "Credits" icon located on the main menu or dashboard.
Select "Purchase Credits" to start adding funds to your CGS account.

Step 3: Choose Your Payment Method

The CGS app supports Apple Pay and Google Pay, offering secure and quick payment options:

For Apple Users: Select Apple Pay to use the payment information already linked to your Apple account.
For Android Users: Choose Google Pay for a seamless transaction using your saved payment details.

Step 4: Enter the Desired Amount

Input the amount of credits you wish to purchase in your local currency.
The app will automatically calculate and display the equivalent credit value.

‍Example: If you purchase $50 in credits, the app will show "50 Credits" ready to be added to your CGS wallet.

Step 5: Confirm Your Purchase

Review the amount and tap "Confirm Purchase".
Authenticate the payment through your device’s default security method, such as Face ID, Touch ID, or a secure PIN.

Step 6: Credits Added to Your Wallet

Once the transaction is complete, the credits will appear in your CGS wallet, ready for use.
You’ll receive a confirmation notification, and your updated credit balance will be visible on the Credits Dashboard.

What You Need to Know

Seamless Conversion: While credits are powered by USDC on the blockchain, you’ll only see and interact with values in your local currency, ensuring a smooth and intuitive experience.
Secure Payments: Transactions are fully encrypted and protected through Apple Pay or Google Pay.
Refund Policy: Credits are non-refundable but can be used across all CGS app features.

By using the CGS app to purchase credits, you enjoy a familiar and hassle-free experience, empowering you to engage in the local fresh produce marketplace effortlessly.

Would you like additional guidance on using your credits in the app?